Dutch Bangla Bank Limited Job Circular 2020. Dutch Bangla Bank Limited has published a huge Job Circular 2020 by the Authority. Now you can easily Dutch Bangla Bank Limited new job circular find our website. According to the Circular passed students also can apply in these posts. Dutch Bangla Bank Limited has issued recruitment for new vacant seats. All information regarding the appointment of Dutch Bangla Bank Limited given on my website.
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Post Name: See original circular
Job Nature: Full Time
Dutch Bangla Bank Limited Job Circular 2020
Customer Service Executive (CSE) For Deploying Dutch Bangla Bank Limited
Multidrive Services Limited
- Answer phone calls and handles customer inquiries related to Bank Products.
- Answer calls and handles customer inquiries
- Research required information using available resources and answer to customer queries
- Manage and resolve customer complaints & requests
- Provide customers with product and service information
- Enter new customer information into the system, update existing customer information
- Process requests, forms and customer appeals
- Identify and escalate priority issues
- Route calls to the appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete after call works
- Work at office
- Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination.
- Age 23 to 30 years
- Both males and females are allowed to apply
- Preference will be given those have experience.
- Not over 30 years of age as on December 31, 2020.
- Must have good interpersonal skills to understand customers concerns
- Must be able to learn quickly to acquire the product & process knowledge related to service
- Must also have good knowledge of computer operations and communications to use call center systems efficiently
- Willing to work at the times required by call center management
- Willing to work and on 24 X 7 roster basis, including weekends and public holidays.
- BDT 20,000 (Monthly).
Compensation & Other Benefits
- Provident fund, Insurance, Gratuity
- Festival Bonus